Thạc Sĩ Phát triển dịch vụ ngân hàng điện tử qua mạng thông tin di động(mobile banking)

Chuyeân ngaønh: Kinh teá taøi chính – Ngaân haøng
Maõ soá: 60.31.12

LUAÄN VAÊN THAÏC SÓ KINH TEÁ

NGÖÔØI HÖÔÙNG DAÃN KHOA HOÏC:
TS. TRÖÔNG THÒ HOÀNG

Tp. Hoà Chí Minh – Naêm 2007


MUÏC LUÏC

PHAÙT TRIEÅN DÒCH VUÏ NGAÂN HAØNG ÑIEÄN TÖÛ
QUA MAÏNG THOÂNG TIN DI ÑOÄNG
(MOBILE BANKING)

Chöông 1:
Toång quan veà dòch vuï ngaân haøng ñieän töû



1.1.Ngaân haøng ñieän töû
1.2.Caùc hình thaùi phaùt trieån dòch vuï ngaân haøng ñieän töû
1.3. Söï hình thaønh vaø phaùt trieån cuûa ngaân haøng ñieän töû.
1.3.1. Söï phaùt trieån haï taàng thanh toùan
1.3.2. Söï phaùt trieån cuûa dòch vuï NHÑT taïi Vieät Nam
[FONT=VNI-Times]1.3.2.1. Toång quan veà söï phaùt trieån NHDT taïi Vieät Nam[/FONT]
[COLOR=black][FONT=VNI-Times]1.3.2.2. Caùc dòch vuï NHDT ñang öùng duïng ôû ngaân haøng Vieät Nam[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]* Home Banking[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]* Phone Banking[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]* Mobile Banking[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]* Call center[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]* Kiosk Banking[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4. Giôùi thieäu chung veà Telemoney-thanh toùan ñieän töû qua maïng di ñoäng[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4.1. Khaùi nieäm chung veà Telemoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4.2. Taàm hoaït ñoäng cuûa Telemoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4.3. Thò tröôøng tieàm naêng cuûa Telemoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4.4. Choáng gian laän, baûo maät vaø chi phí hieäu quûa cuûa Telemoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.4.5. Caûi Thieän dòch vuï khaùch haøng nhôø Telemoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5. Thöïc traïng thanh toaùn qua maïng di ñoäng cuûa caùc NH treân theá giôùi döïa[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]treân neàn taûng Telemoney:[/FONT][/COLOR][FONT=VNI-Times]

[COLOR=black][FONT=VNI-Times]1.5.1. Caùc öùng duïng thöcï tieãn:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.1. Thanh toaùn Internet thoâng qua TeleMoney[B]:[/B][/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.2. Dòch vuï khaùch haøng baèng Internet cuûa TeleMoney[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.3. TeleMoney EasyTop-Up[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.4. TeleMoney Corporate E-Voucher :[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.5. TeleMoney Mobile Trading :[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.6. TeleMoney Mobile EasyPay:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.7 TeleMoney Mobile P2P:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.8. TeleMoney mCommerce Payments:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.1.9. Tele Cab:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.2. Caùc tieän lôïi khi öùng duïng Telemoney trong lónh vöïc thanh toaùn taïi[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]caùc ngaân haøng TM:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.2.1. Taêng thu nhaäp nhôø vaøo dòch vuï xöû lyù thanh toaùn phí[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.2.2. Chi phí chaáp nhaän thanh toaùn qua theû raát thaáp töø caùc merchants ôû[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]nhieàu nôi khaùc nhau[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]1.5.2.3. Thu nhaäp taêng khoâng chæ trong hieän taïi maø caû trong töông lai khi coù[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]nhieàu öùng döïng môùi:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]Keát luaän chöông 1[/FONT][/COLOR][FONT=VNI-Times]
[B][COLOR=black][FONT=VNI-Times]Chöông 2: Thöïc tieãn caùc dòch vuï NH Ñieän töû qua maïng thoâng tin di ñoäng[/FONT][/COLOR][FONT=VNI-Times][/font][/B][FONT=VNI-Times]
[B][COLOR=black][FONT=VNI-Times]taïi Vieät Nam[/FONT][/COLOR][FONT=VNI-Times][/font][/B][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.Toång quan veà thò tröôøng di ñoäng ôû Vieät Nam[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.1.Mobilephone[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.2.Vinaphone[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.3.Viettel Mobile[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.4.SPhone Mobile[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.5.Hanoi Telecom[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.1.6.EVN Telecom[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.2. Vai troø cuûa maïng di ñoäng trong ngaân haøng ñieän töû[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.3. Dòch vuï Mobile banking taïi caùc ngaân haøng thöông maïi Vieät Nam:[/FONT][/COLOR][FONT=VNI-Times]
[COLOR=black][FONT=VNI-Times]2.3.1. Ngaân haøng Ñoâng AÙ –EABank[/FONT][/COLOR][FONT=VNI-Times]

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