Tài liệu Managing humans - biting and humorous tales of a software engineering manager

ABOUT THE AUTHOR ix
ACKNOWLEDGMENTS . xi
PREFACE . xiii
PART 1
THE MANAGEMENT QUIVER
CHAPTER 1 DON’T BE A PRICK . 3
CHAPTER 2 MANAGERS ARE NOT EVIL 7
CHAPTER 3 THE MONDAY FREAKOUT 17
CHAPTER 4 AGENDA DETECTION 21
CHAPTER 5 MANDATE DISSECTION . 27
CHAPTER 6 INFORMATION STARVATION 33
CHAPTER 7 SUBTLETY, SUBTERFUGE, AND SILENCE . 37
CHAPTER 8 MANAGEMENTESE 43
CHAPTER 9 TECHNICALITY . 47
CHAPTER 10 AVOIDING THE FEZ . 53
CHAPTER 11 YOUR RESIGNATION CHECKLIST . 61
CHAPTER 12 SAYING NO . 67
PART I I
THE PROCESS IS THE PRODUCT
CHAPTER 13 1.0 . 73
CHAPTER 14 TAKING TIME TO THINK 83
CHAPTER 15 THE SOAK 89
CHAPTER 16 MALCOLM EVENTS 93
CHAPTER 17 CAPTURING CONTEXT . 99
CHAPTER 18 STATUS REPORTS 2.0 103
CHAPTER 19 TRICKLE THEORY 107
PART 11I
VERSIONS OF YOU
CHAPTER 20 A GLIMPSE AND A HOOK . 117
CHAPTER 21 NAILING THE PHONE SCREEN 123
CHAPTER 22 NINETY DAYS . 127
CHAPTER 23 BELLWETHERS 131
CHAPTER 24 NADD . 137
CHAPTER 25 A NERD IN A CAVE . 141
CHAPTER 26 MEETING CREATURES 147
CHAPTER 27 INCREMENTALISTS AND COMPLETIONISTS 153
CHAPTER 28 ORGANICS AND MECHANICS . 157
CHAPTER 29 INWARDS, OUTWARDS, AND HOLISTICS . 163
CHAPTER 30 FREE ELECTRONS 167
CHAPTER 31 RULES FOR THE REORG 171
CHAPTER 32 OFFSHORE RISK FACTOR 177
CHAPTER 33 JOE . 181
CHAPTER 34 SECRET TITLES . 187
GLOSSARY 191
INDEX . 201