Chuyên Đề Information technology in supply chain management: a case study

Author: Ming-Lang Tseng and Thi Thoa Nguyen (Graduate School of Business and Managementc), Kuo-Jui Wu (Department of Buisness,MBA, De La Salle University, Manila, Philippines)

Abstract
This study attempts to prove the impact of information technology (IT) in supply chain
management (SCM). The criteria include the applications of IT to get the high firm
performance comprising marketing performance, financial performance, and customer
satisfaction. The fuzzy DEMATEL method is applied to show out the interrelationships
among all of criteria. The result finds that advanced IT is the cause criteria leading to
marketing performance and customer satisfaction. The implications give some considered
elements to the Vietnam textile industry when apply IT. The limitations and directions for
future research are included in the final section.

Content
1. Introduction
2. Green supply chain management
2.1 Information technology in supply chain management
2.2 Proposed method
3. Methodology
3.1. Fuzzy set theory
3.2 The DEMATEL method
3.3 The application procedures of fuzzy DEMATEL
4. Results
5. Managerial implications & Concluding remarks

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