Thạc Sĩ Information Technology for Business Assignment I

Table Contents
1. INTRODUCTION . 3
2. FOUR INDUSTRIES 3
2.1. Financial Service . 3
2.1.1. Introduction about VietinBank 3
2.1.2. Products and Services . 4
2.1.3. Benefit of information system . 4
2.1.4. Future plan . 6
2.2. Healthcare 7
2.2.1. Introduction about Vietnam – France Hospital . 7
2.2.2. Products and Services . 7
2.2.3. Benefit of information system . 7
2.2.4. Future plan . 8
2.3. Retail 9
2.3.1. Introduction about SaiGon Co-op Mart 9
2.3.2. Products and services 9
2.3.3. Benefit of information system . 9
2.3.4. Future plan . 11
2.4. Telecommunication 11
2.4.1. Introduction about FPT telecom 11
2.4.2. Products and services 11
2.4.3. Benefit of information system . 12
2.4.4. Future plan . 13
3. CONCLUSION 13
4. REFERENCES 14

1. INTRODUCTION
Since the advent of the Internet on a commercial scale in the 80s and 90s has brought revolution
in business management. With the cornerstone of Internet, information technology has made
fundamental changes in the market competition and leaded to changes in management and
operation of organization. Any organizations have to use information technology to increase
competitive advantage and achieve objectives of business strategies. They use information
technology as a competitive tool to create market influence. There are many types of technology
systems such as People Soft (human resource management), the fingerprint time lock, enterprise
resource planning (ERP) or open source and cloud computing. In this assignment, I will focus on
4 typical industries which apply information technologies in their business activities: financial
services – VietinBank, healthcare - Vietnam – France hospital, retail – Sai Gon Co-op Mart,
telecommunication – FPT telecom.
2. FOUR INDUSTRIES
2.1. Financial services
2.1.1. Introduction about VietinBank
VietinBank – Vietnam joint stock commercial bank for industry and trade which was established
on March 26 1988 is one of the largest commercial banks in Vietnam
1
. Up to now, VietinBank
has become a prestige and quality bank over the whole nation. Accessing to the website
http://www.vietinbank.vn/, we will have more information of the company. VietinBank has expanded
the trade network in 56 provinces and cities in Vietnam with 1 transaction centers, 149 branches,
4 subsidiaries, 3 administrative and over 1000 Automatic telling machines (ATMs). Moreover,
VietinBank has agency arrangements with over 900 banks, financial institution of more 90
countries and territories around the world
2
. VietinBank is also the official member of Vietnam’s
banker association, Asian bankers association, etc.
Customer
2.1.2. Products and services
Understanding clearly mission, all activities’
innovative, professional, conscientious, explicit and modern. With the slogan “Improving the
values of life”, VietinBank always hopes that they make customers satisfied with the quality of
goods and services and professional service
All products and services of VietinBank are aimed at individuals who are citizens of Vietnam and
corporate which are working in Vietnam. All through over 20 years, VietinBank has provided
customers with many high product
are capital mobilization, loan, guarantee, overseas remittance, E
and services.
2.1.3. Benefit of information system
In Vietnam, there are over 60 bank including joint sto
capital bank
3
. Therefore, to be able to survive in the environment bank, VietinBank realizes that
technology development is very important for the bank if they want to approach the customer and
manage the bank easily. Information system in VietinBank has separated clearly and protected
seriously. Information system is interacted by hardware, software, a network, procedures and
people. Information technology has brought many benefits for customer and the bank. Nowadays,
customers need to do everything in a simple and quick but exact way. Bank is awarded of
customer’s need and has developed their information technologies. All transactions in
VietinBank with customers are performed by computer. It takes a little time to co
transaction. VietinBank tries to make all banks’ act in automation.

4. REFERENCES
1
Vietinbank, Milestones of Vietinbank, vietinbank.vn, viewed on April 26, 2012
<http://www.vietinbank.vn/web/home/en/about/history.html>
2
VietinBank, Overview of VietinBank, vietinbank.vn, viewed on April 26, 2012.
< http://www.vietinbank.vn/web/home/en/about/index.html >
3
Wikipedia, The list of Vietnam’s bank, vi.wikipedia.org, viewed on April 26,
2012.<http://vi.wikipedia.org/wiki/Danh_s%C3%A1ch_ng%C3%A2n_h%C3%A0ng_t%E1%B
A%A1i_Vi%E1%BB%87t_Nam>
4
Huong Thuy 2010, More 4 member of Smartlink connected to Banknetvn system,
hanoimoi.com.vn, viewed on April 26, 2012.
< http://hanoimoi.com.vn/newsdetail/Kinh-te/312779/them-4-nh-thanh-vien-smartlink-lienthong-voi-he--thong-banknetvn.htm >
5
Vietinbank, Vietinbank deploys management software Peoplesoft, vietinbank.vn, viewed on
April 26, 2012. <http://www.vietinbank.vn/web/home/vn/events/10/101021_2.html>
6
Bich Hanh, VietinBank awarded Sao Khue 2012, vietinbank.vn, viewed on April 26, 2012.
< http://www.vietinbank.vn/web/home/vn/news/12/04/vietinbank-dat-giai-thuong-sao-khue-2012.html >
7
Vietnam – France hospital, Certification, hfh.com.vn, viewed on April 26, 2012.
< http://www.hfh.com.vn/spip.php?article266&lang=vi >
8
Wikipedia, Vietnam – France Hospital,vi.wikipedia.org, viewed on April 26,
2012<http://vi.wikipedia.org/wiki/B%E1%BB%87nh_vi%E1%BB%87n_Vi%E1%BB%87t_Ph
%C3%A1p_%28H%C3%A0_N%E1%BB%99i%29>
9
NTC, Solution of transforming information in Vietnam – France Hospital, ntc.com.vn, viewed
on April 26,
<http://www.ntc.com.vn/ntc-data/Download%20Files5FA21714d01.pdf>
10
Digitech, Vietnam – France hospital: “Through carefully assessment, we believe and choose
Digitech”, viewed on April 26, 2012.
< http://www.thietbibanhang.vn/component/content/article/86-khach-hang-noi-ve-chung-toi/104-benh-vien-viet-phap-qua-danh-gia-ky-cang-chung-toi-tin-tuong-va-lua-chon-digitech >
11
Co-op Mart, History, saigonco-op.com.vn, viewed on April 26, 2012.
< http://www.saigonco-op.com.vn/index3.php?lang=0&option=system&q=10&l=1 >
12
Saigonco-op, Co-op Mart system, saigonco-op.com.vn, viewed on April 26, 2012
<http://www.saigonco-op.com.vn/index3.php?lang=0&option=system&q=14&l=3>
13
Daisy, Vietnam’s supermarket and utilization of information system, daisy.com.vn , viewed on
April 26, 2012
<http://www.daisy.com.vn/views/public.php?mode=CATE&productid=240>
14
Nguyen Sa 2004, Co-op Mart invests 1, 5 million USD for management software, vietbao.vn,
viewed on April 26, 2012.
< http://vietbao.vn/Kinh-te/Co-opMart-dau-tu-1-5-trieu-USD-cho-phan-mem-quanly/20333345/47/ >
15
Bravenewtalent, FPT telecom, branvenewtalent.com, viewed on April 26, 2012.
<http://www.bravenewtalent.com/fpt-telecom>
16
FPT, Introduction about FPT Telecom, fpt.vn, viewed on April 26, 2012.
< http://www.fpt.vn/index.php?option=com_content&view=article&id=338&Itemid=137 >
17
Netso, Netso.,JSC Gold partner of FPT, netso.vn, viewed on April 26, 2012.
< http://netso.vn/?id_pnewsv=461&lg=vn&start=0 >
18
Lam Thao 2011, FPT uses the new ERP system from 2012, fpt.edu.vn, viewed on April 26,
2012.
<http://www.fpt.edu.vn/story/fpt-su-dung-he-thong-erp-moi-tu-nam-2012>
19
Lam Thao 2011, FPT uses the new ERP system from 2012, fpt.edu.vn, viewed on April 26,
2012.
<http://www.fpt.edu.vn/story/fpt-su-dung-he-thong-erp-moi-tu-nam-2012>