Thạc Sĩ Information Technology for Business Assignment I (4)

Table contents
Introduction 3
Vietinbank 3
1. The introduction of the company . 3
2. The customer 3
3. Information system with Vietinbank 3
3.1 Website, and Software 3
3.2 ERP System . 4
3.3 Core Banking . 4
Application of Core Banking 5
4. The future plan of Vietinbank 5
An Khang Clinic 5
1. An Khang’s introduction and the customers . 5
2. Information system in An Khang Clinic- ‘e-clinic’ . 6
3. Future Plan of An Khang Clinic . 7
BigC Supermarket 7
1. The introduction of BigC 7
2. The customers of BigC 7
3. The information system applied in BigC 8
3.1 ERP System . 8
3.2 Barcode scanner 8
3.3 Website . 8
3.4Intelligent Parking . 8
4. The future of information system in BigC . 10
Viettel Telecom Company 10
1. The introduction . 10
2. Viettel’s customers 10
3. Information system . 11
3.1 Website . 11
3.2 VnTopup and USSD . 11
3.3 BCCS And ePos 11
4. Future plan 12
Conclusion . 12
Appendix . 12

Information system is an essential part of almost all the organizations in the world today,
especially in these industries: financial service, healthcare service, retailer and
telecommunication. Four organizations which I will focus are Vietinbank, Nguyen Van Minh
dental clinic, BigC supermarket and Viettel Telecom. In Vietinbank, information system is
showed by its website, software status, ERP system, core banking system and application of core
banking system. E-clinic is applied in An Khang Clinic as an effective tool. ERP, barcode
scanner, website, and intelligent parking management are parts of information system which are
applied in BigC supermarket. Finally, Viettel Telecom’s websites, Anypay top-up, BCCS system
and ePos will be mentioned.
Vietnam Joint Stock Commercial Bank for Industry and
Trade (Vietinbank)
1. The introduction of the company
Vietinbank was established after being separated from the State Bank of Vietnam. It is the
official member of some organizations such as Vietnam’s Banker Association, Asian Banker’s
Association, and Society for Worldwide Interbank Financial Telecommunications (SWIFT), Visa
International Services Association. Vietinbank is the first Vietnamese bank that open branches in
Europe, marks the high development of Vietnamese finance in the regional market and the
world
1
. Vietinbank has some main activities: raising capital, lending, investment, guarantee,
payment and trade finance, card and electronic banking, funds, and other activities
2
.
2. The customer
Vietinbank is one of the big banks in Vietnam with the large number of customer. Potential
customers of Vietinbank are the companies and organizations, individuals at various services.
Especially, Vietinbank associates with many other organizations to provide many services to
customers. As can be seen, Vietinbank is targeting many different customers.
3. Information system with Vietinbank
3.1 Website, and Software
ITC101- Information Technology for Business
4
With the development of modern technology, information system (IS) is becoming more and
more important with many fields, especially financial service. So be aware that, Vietinbank
focuses so much on information system. Website www.vietinbank.vn is one of the channels that
help Vietinbank access to customers and improve its image. Through website, people know many
services of Vietinbank, its activities and general information. Like many organizations, computer
is an essential part of Vietinbank. Thesaigontimes.vn said that Vietinbank had purchased 7000
Microsoft Office Standard 2007 for installation to workstations on the network of Vietinbank.
With the advice of Microsoft and Intel, the end of 2004 this bank was converted from a Sun
Solaris operating system to Microsoft Windows 2000 operating system. Vietinbank was deployed
on a national scale of Microsoft products like Windows Server 2003 Active Directory, IPSec,
Microsoft Exchange Server 2007, Microsoft Operations Manager 2005 and Microsoft Systems
Management Server
3
.
3.2 ERP System
Additionally, since 2011, Vietinbank used the system of internal financial management ERP to
serve for the internal financial operations of Vietinbank, including seven modules: general ledger;
management of account payable; management of account receivable; contract management (PO);
assets management (FO); management tools; manage print inventory management, warehousing
imported raw materials and prints. This system helps Vietinbank manage synchronously,
scenically and closely all the details related to the internal expenses of the bank. This system not
only operates independently as a tool for financial accounting but also be integrated with the
Incas systems, financial management (planning, financial analysis, risk prevention), Information
Management reporting, human resources management and payroll, which form the overall picture
on the business activities of Vietinbank
4
.
3.3 Core Banking
As can be seen, information system in banking is divided into 2 parts: core banking and
applications connected to core banking. Therefore, Core Banking is very important. According
to website webnganhang.com, Vietinbank uses Silver Lake SIBS Axis as its core banking
system
5
. This core banking system helps Vietinbank manage its activities and it makes customers
feel easier to transact and join other services of Vietinbank. Instead of going to the branch that
you registry your atm card or deposit to withdrawal, now you can do it in every branch of
Vietinbank in everywhere. Customers can enjoy more utilities because of core banking system.

1
http://www.vietinbank.vn/web/home/vn/about/index.html, viewed at 23 April, 2012
2
http://www.vietinbank.vn/web/home/vn/about/main.html, , viewed at 23 April, 2012
3
http://www.thesaigontimes.vn/Home/thegioi/hoso/4771/, viewed at 23 April, 2012
4
http://www.vietinbank.vn/web/home/vn/news/11/09/110922_2.html , viewed at 23 April, 2012
5
http://webnganhang.com/forum/ngan-hang/219-core-banking.html , viewed at 193 April, 2012
6
http://pctoday.vn/ket-noi/2765120/14072010.aspx , viewed at 19 April, 2012
7
http://nganhangonline.com/pmo-vietinbank-voi-viec-chuyen-doi-cntt-43475.html , viewed at 193 April,
2012
8
http://www.akclinic.com.vn/ankhang/intro.php?id=103&cur=2 , viewed at 22 April, 2012
9
http://www.pcworld.com.vn/articles/quan-ly/nguon-luc/2006/06/1189071/phong-kham-an-khang-dien-tuhoa-dich-vu-kham-chua-benh/ , viewed at 22 April, 2012
10
http://www.akclinic.com.vn/ankhang/home.php?cur=1 , viewed at 22 April, 2012
11
http://www.akclinic.com.vn/ankhang/intro.php?id=106&cur=2 , viewed at 22 April, 2012
12
http://www.htmedsoft.com/khachhang/khachhang.htm , viewed at 22 April, 2012
13
http://www.akclinic.com.vn/ankhang/health.php?id=6 , viewed at 22 April, 2012
14
http://vieclam.tuoitre.vn/vi/jobseekers/jobs/print?id=35A729CC , viewed at 22 April, 2012
15
http://hrvietnam.com/en/jobseekers/jobs/print?id=35A729CC , viewed at 22 April, 2012
16
http://www.bigc.vn/Gioithieu/HethongSieuthiBigC/tabid/86/language/vi-VN/Default.aspx , viewed at 24
April, 2012
17
www.fis.com.vn/download/file/fid/1004 , viewed at 24 April, 2012
18
http://www.fis.com.vn/en/news/fpt-implements-sap-vietnams-leading-retailer , viewed at 24 April, 2012
19
www.fis.com.vn/download/file/fid/1004 , viewed at 24 April, 2012
20
http://www.songphat.com/index.php/about-song-phat/success-stories, viewed at 24 April, 2012
21
http://www.youtube.com/watch?v=7-1Kh7S-MHc , viewed at 24 April, 2012
22
http://bienbachp.com.vn/index.php/home/detail/31/Bien%20Bac%20trien%20khai%20he%20thong%20qua
n%20ly%20bai%20xe%20tu%20dong%20cho%20sieu%20thi%20Big%20C%20Hai%20Phong , viewed at
24 April, 2012
23
http://officecenter.com.vn/vn/He-thong-quan-ly-bai-xe-ct.aspx?pg=Bai-xe&cat=6&id=10 , viewed at 24
April, 2012
24
http://www.vietteltelecom.vn/gioi-thieu.html , viewed at 28 April, 2012
25
http://www.fpt.com.vn/vn/gioi_thieu/cac_cong_ty_thanh_vien/cong_nghe_thong_tin_va_vien_thong/cong_
ty_he_thong_thong_tin_fpt/2008/04/18/2633/ , viewed at 28 April, 2012
26
http://www.fis.com.vn/sites/default/fis/capabilities_telecom_20110808.pdf , viewed at 28 April, 2012
27
http://viettelsoftware.com/index.php?mdl=faq , viewed at 28 April, 2012
28
http://www.fis.com.vn/sites/default/fis/capabilities_telecom_20110808.pdf , viewed at 28 April, 2012
29
http://www.akclinic.com.vn/ankhang/electronic_clinic.php?id=115&cur=3 , viewed at 22 April, 2012