Thạc Sĩ Human resources management in tan phong shoes export enterprise - situation and solutions

CHAPTER I INTRODUCTION
1.1 The practicalities of the thesis
In the economy of the countries, the world in general is up to 90% of small and medium enterprises contribute significantly to the economic development of each country. In Vietnam, Thang Loi Textile - Garment Joint Stock Company constantly growing both in number, size and growth, contributing a large role in the industrialization and modernization of the country, contributing actively in the process of growth and economic development of Vietnam.
Vietnam joined the WTO have opportunities and challenges for companies under pressure to improve competitiveness of products, the brand and the human resources. In particular, the human resources is considered a primary competitive advantage of companies, is a valuable asset in helping companies improve their competitiveness and performance of its business. According to previous studies (Pfeffer, 1998, Huselid, 1995, Guest 1997, Hartog and RM Verburg, 2004, Singh 2004) showed that practices of human resource management have an important influence to the performance of the company. But in Vietnam, almost no research and surveys on specific quantitative relationship between the practice of human resource management and performance of the company. Most companies were not interested and has not invested to improve the system of human resource management.
Therefore, this study was conducted to explore the practical scale of human resources management at the Thang Loi Textile - Garment Joint Stock Company and measure the impact of the practices of human resource management results activities within the company. I hope that research results will help this company understand more precisely the impact of practices in human resources management in company, which has completed the affair of human resource management to improve the fruit of their business activities.
1.2 The Objectives
The goal of thesis to helping the Thang Loi Textile - Garment Joint Stock Company have an accurate view about the importance of human resource management. At the same time, it can serve as important documents refer to the company to better utilize its human resources, contributing to the strategic of human resource development. Since then, helping the company to sustainable development in the future.

1.3 Objects and scope of the research
The object research is the human reality of the Thang Loi Textile - Garment Joint Stock Company.
The scope research is the entire of the Thang Loi Textile - Garment Joint Stock Company.
1.4 Research Methodology
The mainly research methods in this thesis are the statistical method, described, analyzed data. Besides, the scientific method is also applied in the dissertation as systems theory, experimental methods.
1.5 The methods of research
Methodology for research is drawn from the specific, historic, comprehensive and developing viewpoints. Based on the methodology and statistics which are compared with the criteria and average data of Industry, region and world to analyze and evaluate the task of human resources management at Thang Loi enterprise.
Constructing the investigation sheet and conducted in practice to assess the level of satisfaction of employees in Thang Loi enterprise.
Statistical, analysis and synthesis methods are used primarily. Based on theoretical basis and practices to develop solutions to improve efficiency and management of human resources at this enterprise
1.6 The structure of the study
The structure of this theme includes the five chapters as following:
Chapter 1: Introduction
Chapter 2: Literature review on Human Resources Management
Chapter 3: General introduction Thang Loi enterprise
Chapter 4: The actual state of Human Resources Management in the Thang Loi enterprise
Chapter 5: The solutions to raise effecty of human resource management in Thang Loi enterprise.

TABLE OF CONTENTS
CERTIFICATE .ii
ACKNOWLEDGEMENTS .iii
ABSTRACT .iv
GLOSSARY OF TERMS AND ABBREVIATIONS .v
TABLE OF CONTENTS vi
LIST OF FIGURES AND TABLES .viii
CHAPTER 1: INTRODUCTION TO THE STUDY . 1

1. INTRODUCTION 1
2. NECESSARY OF STUDY . 1
3. RESEARCH OBJECTIVES . 2
4. SUBJECT AND SCOPE OF STUDY . 2
5. METHODOLOGY 2
6. STRUCTURE OF THE STUDY 3

CHAPTER 2: LITERATURE REVIEW ON HUMAN RESOURCES
MANAGEMENT 4

1. Concept, role and meaning of HRM . 4
   1. Concept . 4
   2. Role and Meaning . 5
2. The development of HRM 5
   1. The schools and the basic theories in the world 6
      1. Management on the basis of science . 6
      2. Management on the relationship . 7
      3. Human Resources Management . 8
   2. Characteristics of HRM in Vietnam 9
3. The basic functions of HRM 11
   1. The function of attracting human resources 11
   2. The function of training and developing human resources . 11
   3. The function of maintaining human resources 12
4. Factors affecting HRM 13
   1. External factors . 13
   2. Internal factors 16

Conclusions 18
CHAPTER 3:. GENERAL INTRODUCTION TO TAN PHONG SHOES EXPORT ENTERPRISE AND VIETNAM’S LEATHER AND SHOES INDUSTRY 19

1. General introduction to Tan Phong Shoes Export Enterprise 19

1. The process of formation and development 19
2. Functions and tasks . 20
3. Structure of the organization . 20
4. The business situation at the Enterprise 23

1. Vietnam Leather and Shoes Industry and HRM task 27

1. Introduction to Leather and Footwear Association (Lefaso) . 27
2. Human resources of Vietnam’s Leather and Shoes Industry 29

Conclusions ` 31
CHAPTER 4: THE ACTUAL STATE OF HUMAN RESOURCES MANAGEMENT IN THE TAN PHONG SHOES EXPORT ENTERPRISE 32

1. Analysis and assessment of HRM in the Tan Phong 32

1. Factors affecting HRM 32

1. Effects of external environment 32
2. Effects of internal environment 36

1. Analyzing the actual state of HRM in the Tan Phong . 40
   1. Characteristics and structure of Human resources 40
   2. Measures to attract Human resources 43
   3. The actual state of training 47
   4. Policies to maintain Human resources 48
   5. Modalities to encourage at the Enterprise 52
2. Assessing activities of the HRM in the Tan Phong . 53
   1. The recruiting task 53
   2. The training task . 55
   3. Modality of paying wages, reward and welfare . 57

1. Evaluate the level of satisfaction with HRM in the Tan Phong 59
2. Causes of problem in existing . 63

Conclusions 66

CHAPTER 5: SOLUTIONS TO RAISE EFFECTY OF HUMAN
RESOURCE MANAGEMENT IN THE TAN PHONG
SHOES EXPORT ENTERPRISE 67

1. Viewpoint and orientation of developing . 67
2. The objective of solutions . 68
3. Solutions to improve effectiveness of HRM in Tan Phong . 69

1. Solutions to attract human resources at the Enterprise . 69
   1. Planning on human resources demand 69
   2. Analyzing work 80
   3. Improving the recruitment 86
2. Solutions for training and developing Human Resources in the Enterprise 95
   1. Objective of conducting the work 95
   2. Training and developing personnel . 96
3. Solutions to maintain Human Resources in the Enterprise . 100
   1. Using Human Resources . 100
   2. Improving effectiveness of assessing personnel . 101
   3. Management of wages and reward payment . 105
4. Solutions for structuring the organization .

1. Recommendations .

1. Recommendations to Government .
2. Recommendations to the Directorate of the company .
3. Recommendations to managers of the Enterprise .

Conclutions .
CONCLUTIONS
APPENDIX
REFERENCES