Tài liệu Hotel & Restaurant Operations Management( Tài liệu tiếng Anh)

Contens

Chapter 1 -The Hotel Industry: Overview and Professional Career Opportunities
Chapter 2 -The Hotel General Manager
Chapter 3 -Management, Supervision and Service Skills for the G.M.
Chapter 4 – Human Resources
Chapter 5 -Accounting
Chapter 6 -Revenue Management
Chapter 7 -Sales and Marketing
Chapter 8 – The Front Office
Chapter 9 -Housekeeping
Chapter 10 -Food and Beverage
Chapter 11 -[B]Facility Engineering and Maintenance
[B]Chapter 12 -[B]Safety and Property Security
[B]Chapter 13 -[B]Franchise Agreements and Management Contracts
[B]Chapter 14 -[B]Purchasing a Hotel
[B]Chapter 15 – Managing in the Global Hotel Industry
[B][FONT=Verdana][FONT=arial]Hotel Management and Operations Summary
[/FONT][/FONT][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][/B][FONT=Verdana][FONT=arial][/font][/font][FONT=arial][/font]