Topic Developing, using and analyzing the results of interviews to determine the feelings of foreign tourists on their visit to Viet Nam HA NOI - 2008 TABLE OF CONTENTS I/ INTRODUCTION 2 II/ INTERVIEW QUESTIONS 4 III/ RESULTS 5 1. Background 8 2. Reason for travel 11 3. Tourist sites or intending to visit 12 4. Appreciations of quality of tourist services 14 5. Source of information and how useful it was 16 6. Accommodation facilities 18 7. Quality of food. 19 8. Transportations 22 9. Shopping and entertainment 23 10. Extra comments 24 IV/ DISCUSSION 25 V/ RECOMMENDATIONS 29