Tài liệu Design for Sigma (Ebook)

Business theories come and go, as everyone knows, but a new concept called Six Sigma has planted roots deep enough in the pantheon of Fortune 500 companies to stand the test of time. General Electric, AlliedSignal, Caterpillar, DuPont, Sears, American Express, Merrill Lynch, Dow Chemical, Unite Technologies, Raytheon and Ford Motor Company, among many others, have already devoted half a dozen years, well over $1 billion, and hundreds of thousands of employees to the effort. And it’s paying off by dramatically cutting costs, reducing mistakes, boosting worker morale and bolstering the companies’ profits. Through Six Sigma, GE, for example,
cranked up its 2000 earnings per share $1.27, up 19 per cent; 2000 revenues grew 16 per cent to $130 billion; and earnings rose 19 per cent to $12.7 billion