Product Description This book offers hundreds of practical, easy-to-learn techniques every manager can use to coach employees to become more productive, positive, inspired and effective. Filled with real-world advice and management-changing exercises, this manual shows how to get the most from employees in today's era of downsizing, layoffs, buyouts and mergers. Managers learn how to be more than just a boss and develop the skills and strategies to become more like a coach to their employees. This invaluable management resource will show managers how to tap into the hidden strengths and talents of employees, to inspire peak performers to even greater levels of productivity, to confront inappropriate behavior, turn problem employees into productive workers, to ask questions that get good answers,-to be a winner and to teach others how to be winners. Gives the skills to become a good coach to lead and inspire people to work as a team and produce winning results.