Case of the Broken Hutch I would like to write a story about a conflict I had with a past boss. It had to deal with the fact that he did not want to hear my side of the story, and listen totally to the customer. This has affected my life and the way I work with my co- workers to this present date. I work at a home rental store, we rent furniture, electronics, household appliances, and computers. We rent practically anything that you can put in your house. We are the largest rent to own company in the United States and in the United Kingdom. We currently have over 1,100 stores and we have about 30,000 employees. I starteãd to work for the company because I was going to junior college and needed a job to pay the bills.