Báo Cáo Business operation in Au Lac do Brazil II restaurant

TOPIC
BUSINESS OPERATION IN AU LAC DO BRAZIL II RESTAURANT​
ACKNOWLEDGEMENTS


Let to complete this assignment I must also many people.
Firstly, I would like to thank Mrs. Que Nhung who tireless help and support for me to throughout this study.
The next must also thank teachers of Hanoi tourism and commercial college, especially Ngo Thi Thanh, my form teacher help me for two years
Finally, I would like to thank managing director and all staff of Au Lac do Brazil II restaurant help me study real situation of restaurant let me complete this assignment.


TABLE OF CONTENTS


Acknowledgements

Table of contents
Part A: Introduction 1
1. Reason for choosing the topic 1
2. Aim of study 1
3. Method of study 1


Part B: Contents 2
Chapter 1: Theoretical background 2
1.1. Some definitions related to restaurant business 2
1.1.1. What is business? 2
1.1.2. What is service? 2
1.1.3. What is restaurant business? 2
1.2. The characteristics of restaurant business 2
1.3. Purpose of restaurant business 3
1.4. The difference between restaurant business and other businesses 3
1.4.1. Hotel business 3
1.4.2. Tourism business 4


Chapter 2: Practical background in Au Lac do Brazil II restaurant 5
2.1. Company’s profile 5
2.1.1. History of the company 5
2.1.2. The process of development 7
2.2. Real situation of business operation in Au Lac do Brazil II restaurant 7
2.2.1. Employee 7
2.2.2. Structure of the restaurant 8
2.2.3. Main services of the restaurant 9
2.3. The advantage and disadvantage of Brazil restaurant 13
2.4. The future plan of the restaurant in coming years 14


Chapter 3: Proposals and Solutions 15
3.1. Solutions 15
3.1.1. Develop advertising campaign and promotions. 15
3.1.1.1. Aim of solution 15
3.1.1.2. Contents of solution 15
3.1.1.3. Method 15
3.1.2. Raise quality service of staff 15
3.1.2.1. Aim of solution 15
3.1.2.2. Contents of solution 15
3.1.2.3. Method 15
3.2. Proposals 16


Part C: Conclusion 17
Reference