Tài liệu Balanced scorecard

[TABLE=width: 542]
[TR]
[TD]
[/TD]
[TD]Strategic Themes
[/TD]
[TD]Strategic Objectives
[/TD]
[TD]Strategic Measures
[/TD]
[/TR]
[TR]
[TD]Internal
[/TD]
[TD]Build the Franchise
[/TD]
[TD]I1 Innovative Products Services


I2 Best-in-class Franchise Teams

I3 Refinery Performance


I4 Inventory Management


I5 Industry Cost Leader

I6 On Spec, on Time

I7 Improve EHS

[/TD]
[TD]・New Product ROI
・New Product Acceptance

・Dealer Quality Score

・Yield Gap
・Unplanned Downtime

・Inventory Levels
・Run-Out Rate

・Activity Cost vs. Competition

・Perfect Orders

・Number of Environmental Incidents
・Days Away From Works Rate
[/TD]
[/TR]
[TR]
[TD]Learning
And Growth
[/TD]
[TD]Motivated and Prepared Workforce
[/TD]
[TD]L1 Climate for Action
L2 Core Competencies and Skills
L3 Access to Strategic Information
[/TD]
[TD]・Employee Survey
・Personal Balanced Scorecard (%)
・Strategic Competency Availability
・Strategic Information Availability
[/TD]
[/TR]
[/TABLE]