Thạc Sĩ A web applicantion for the tourism industry in hanoi

Table of Contents​
Chapter
Page​ 1. 1 Introduction . 1
1.1 Background 1
1.1.1 Tourism industry in Vietnam . 1
1.1.2 Internet in Vietnam . 1
1.1.3 Level of participating in E-commerce of tourism companies . 1
1.1.4 Hanoi . 1
1.2 Problem statement 2
1.3 Objectives of study 2
1.4 Scope of study 2
1.5 Methodology . 2
1.5.1 Survey methodology . 2
1.5.2 Web development tools/languages 3
1.6 Limitations of the research 3
1.7 Organization of the research 3
2. 2 Literature Review 5
2.1 Internet history . 5
2.2 Commerce . 10
2.3 Internet E-commerce overview . 12
2.4 Benefits of Internet for E-commerce . 13
2.5 Trading environment . 14
2.6 Applications of E-commerce 18
2.7 Levels of internet exploitation . 18
2.8 Towards E-payments . 19
2.8.1 Conventional Payment Mechanisms . 19
2.8.2 Electronic Payment Mechanisms . 20
2.9 Internet in Vietnam 21
2.10 Hanoi 21
2.10.1 Geographical . 30
2.10.2 Tourist Potential . 31
2.10.3 Hanoi – Point of Departure to neighboring regions . 32
2.10.4 The development of Hanoi tourism industry in recent years 35
2.11 Overview of Languages and Tools used for the application 21
2.11.1 Hyper text markup language (html) . 21
2.11.2 Active server pages (asp) . 22
2.11.3 Javascript . 22
2.11.4 Microsoft access 23
2.11.5 Dreamweaver 4.0 23
2.11.6 Dreamweaver UltraDev . 24
2.11.7 Photoshop 24
2.11.8 Fireworks 24
3. 3 Needed features of a web-site for tourists and permanent investors (Survey findings) 25
3.1 Survey Methodology . 37
3.2 Survey Results (tourists and long-term investors) . 37
3.3 Survey Results (officials in tourism industry in Hanoi) 39
3.3.1 Infrastructure preparation 40
3.3.2 Web site promotion . 40
3.3.3 The method of payment through network trading 40
4. 4 Web development 44
4.1 Rationale 44
4.1.1 Service and normal features of a website 44
4.1.2 Hotel Booking 45
4.2 Web design . 45
5. 5 Conclusion and recommendations 47
5.1 The role of E-commerce for Hanoi tourism industry . 47
5.2 Level of participating in E-commerce of tourism companies in Hanoi 47
5.3 Recommendations 47
5.4 Direction for further research 48